Updated 10/7/2024


Installing and Using Proctorio


  • First, make sure you are using Google Chrome or Microsoft Edge as these are tested as the best options for Proctorio. 
  • Then open your web browser of choice and head over to getproctorio.com to install the Proctorio extension for your browser.


  • Make sure you have a properly-working webcam and microphone and that you are using the latest version of your web browser:
    • You can check to make sure your camera work at https://webcamtests.com/. Click the "Test my Cam" button and wait for the test to complete.
    • Check that your microphone works at https://www.onlinemictest.com/. Click the play button. If the lines move when you talk, your mic is working.



Now, it’s time to take your exam! 



  • First, we recommend you restart your computer, which will free up available memory (RAM). 
  • Head over to Moodle.yhc.edu 
  • Enter your course and select the right exam. 
  • Once you select the exam, Proctorio will start automatically. 
  • Before your exam begins, you will be taken through a series of pre-checks. These will establish and verify your internet connection, operating system, camera, and microphone. 
  • Depending on the exam settings, you may also be asked for permission for camera and microphone access. You must click “Allow” to continue

  • If your camera or microphone fails the pre-check please set their permissions to allow by clicking the padlock icon (upper left) or broken camera icon (upper right) of the Chrome address bar.



  • Depending on the exam settings, you may also be required to show your ID card. 
  • Depending on the exam settings, you may be asked to share your screen. The “share” button will be disabled until you click on the screen you want to share: 
    • STEP 1: SELECT THE SCREEN STEP 
    • 2: CLICK SHARE 

macOS Catalina (10.15) users may experience an error when attempting to share their screen. The solution is take the browser out of full-screen mode before sharing. To do this, move your mouse cursor to the upper left hand corner of the browser window, exposing the green browser window button and click it. 


Note: if your instructor has set a time limitation for your exam, the exam time will not begin until after you have completed Proctorio’s pre-check process and the exam starts.