Edited 10/28/2026


Uninstall Older Versions

The latest version of Office 365 utilizes new technologies that are not compatible when older versions are installed on Windows. For the best results, you will need to uninstall Office 2024 or earlier before proceeding.


Follow the steps below to download and install Microsoft Office (Word, Excel, PowerPoint, etc.) on your personal Windows or Mac computer using your school account.

 BEFORE YOU BEGIN

  • Use your YHC issued email and password to sign in.
  • Make sure you have a stable internet connection.
  • Close any open Office apps before installing.

STEP 1: DOWNLOAD FROM THE OFFICE PORTAL

  1. Open your web browser and go to: https://portal.office.com/account
  2. Sign in with your school email address and password.
  3. Complete Multi-Factor Authentication (MFA) if prompted.
  4. On the My Account page, locate the "Office apps & devices" tile.
  5. Click "Install Apps" (or "View apps & devices").
  6. Choose your version:
    • Windows: Select "Install Office" — a file named OfficeSetup.exe will download.
    • Mac: Select "Install Office" — a file named Microsoft_365_and_Office_Installer.pkg will download.
  7. Open the downloaded file and follow the on-screen prompts.

 STEP 2A: INSTALLING ON WINDOWS

  1. Open the downloaded OfficeSetup.exe file (check your Downloads folder).
  2. If prompted by User Account Control, click "Yes."
  3. The installer will show "Getting things ready…" — leave it running.
  4. When you see "You're all set! Office is installed now," click "Close."
  5. Open any Office app (e.g., Word) from the Start menu.
  6. Sign in with your school account to activate.

Done! You're ready to go.


STEP 2B: INSTALLING ON macOS

  1. Open the downloaded .pkg file from your Downloads folder.
  2. Click Continue → Continue → Agree to the license.
  3. Click "Install" (you may need to enter your Mac admin password).
  4. Wait for the installation to finish, then click "Close."
  5. Open Launchpad and click any Office app (e.g., Word).
  6. Sign in with your school account to activate.

Done! You're ready to go.


 TROUBLESHOOTING TIPS

  • "Install Apps" button missing: Your account may not have a license — contact IT Support.
  • Install stuck or fails: Restart your computer and try again.
  • Can't sign in: Verify your email/password; reset via your YHC password portal at www.yhc.edu/password.
  • Mac blocks installer: Go to System Settings → Privacy & Security → Allow.

NEED HELP?

Contact the IT Help Desk with:

  • Your full name and email address
  • Device type (Windows/Mac) and OS version
  • A screenshot of the error (if any)